FREQUENTLY ASKED QUESTIONS:
What is the minimum order
Our minimum order amount is
$100.00. The larger the order the greater the discount, since we offer a large
Do you supply a
- Please use the Request A Catalog tab on our website, the
Download Catalog tab, or call us at 1-888-5-Wallet and we
will send you our updated catalog. We update our customers weekly with
Newsletters to display our new products.
will it take to receive my order?
all orders within 24-48 hours of receiving your order. Orders placed over the
weekend will be shipped on Monday. Most orders take 3-5 business days for
delivery. You will receive an automatic e-mail from UPS with a projected
delivery date once your order has been shipped.
shipping method do you use?
ups and usps. Orders being sent to Alaska, Hawaii and Puerto Rico are mailed
through the United States Postal Service - Priority Mail.
The minimum shipping and
handling charges is $19.50 on orders less than $300.
On orders of $300 or greater,
the shipping and handling charge is free. Certain items do not qualify for free
Please note that for All
Overseas Orders (Outside of the United States), we accept payment by wire
Once you have confirmed the
order, we will email you a final invoice along with our banker information. As
soon as your wire transfer is confirmed, we will ship your order to the
destination provided along with a tracking number.
Please note that if you
choose to pay with a Visa, Mastercard, or Discover credit card, we require that
both the shipping and billing address be the same. This is because Credit Card
Companies require both the Shipping and Billing Address to be the same. We will
ship all orders to your Billing Address only.
If there are any more
concerns feel free to contact us at email@example.com.
products come with the original designer’s labels on them?
Yes. All of
our products are Original from the manufacturer. We do not sew, glue or emboss any designer’s name on our products.
Can I make
a purchase by phone, mail, or fax?
- Call us at 1-888-5-Wallet or Fax us your order at 954-747-4859. You can
download our order form and fax us your order.
charge Sales Tax?
only required to charge sales tax for the state that we are located in. Since we
are located in Florida, we are required by law to charge sales tax for all
orders shipped to Florida. No sales tax applies to all other states or
Florida Customers Only: If you provide us with a Re-Sale Certificate for the
state of Florida, we will return your sales tax.
website secure to order from?
use a Yahoo Secured Socket Layer (SSL) technology to ensure the security of your
your Return Policy?
purchasing at www.marshalwallet.com, the sale is final. Any claim for defective
items must be reported to us via E-mail at firstname.lastname@example.org within
three business days from the date you receive the shipment.
A Return Authorization Number will then be issued. We do not accept any defect
claim requests after the three-day period is over or if the item has been used
or damaged for any reason. Each claimed defect item needs to be returned in
original package or it will be identified as a misusage defect. In that case no
credit will be issued or replacements will be approved.